Terms & Conditions

SERVICE AGREEMENT

At Reviewvio our goal is to provide world-class Online Reputation Management by utilizing the latest technology and processes. Through various methods, we work to restore, improve, and create an online presence for businesses. This Online Reputation Management Agreement (“Agreement”) is entered into by and between Reviewvio. (“Reviewvio”) with a place of business in Irvine, California and your company. Reviewvio provides a Reputation Management Services and, although results are not guaranteed, will work to remove and de-index false and other negative reviews from various review platforms. You are entering into a monthly subscription agreement for a minimum term of 90 days and have the ability to cancel the monthly subscription after the 90 day term by providing a 30 day written cancellation notice to the company by emailing support@reviewvio.com This Agreement shall be governed in accordance with the laws of the State of California with an effective date of the first payment made.

TERMS OF SERVICE

At Reviewvio our goal is to provide world-class Online Reputation Management and Payment Processing by utilizing the latest technology and processes. Through various methods, we work to restore, improve, and create an online presence for businesses and individuals. This Online Reputation Management Agreement (“Agreement”) is entered into by and between Reviewvio doing business as Reviewvio. (“Reviewvio”) with a place of business at 9891 Irvine Center Drive, #200, Irvine, CA 92618 and your company. Reviewvio and Client are each a “Party,” and are collectively referred to as the “Parties.”

AGREEMENT

NOW THEREFORE, in exchange for the mutual promises contained herein, and other good and valuable consideration the sufficiency and receipt of which is hereby acknowledged, and intending to be bound, the Parties hereby agree as follows:

SERVICES.

Description of the Services. Reviewvio provides a package of Reputation Management Services. Reputation Management Services will be provided by Reviewvio as outlined and agreed to by the parties in this Agreement and consists of the following: Reviewvio will work to remove and de-index, as described below in Sections 1.2 and 1.3.Your company is entering into a monthly subscription agreement with a minimum 90 day term and has the ability to cancel the monthly subscription after the 90 day term by providing a 30 day written cancellation notice to the company to support@reviewvio.com

CONTENT REMOVAL

Links deemed negative by the client for removal. Reviewvio targets for removal during the Term of this Agreement, including: Negative reviews that appear on Yelp and Google or other platforms. Reviewvio will target negative reviews for removal through TOS violations, submittance for TOS review, request review platforms review for accuracy of the claim. The removal success will be based on each website’s specific processes. We will execute all available legal and commercial solutions for the removal of negative content.

REPRESENTATIONS, WARRANTIES, AND COVENANTS OF CLIENT.

Client represents, warrants, and covenants to Reviewvio, with the understanding Reviewvio is relying upon such representations, warranties, and covenants that (i) the links designated herein by Client contain content that is damaging and/or harmful to Client or Client’s Reputation; (ii) Client has the full right, power, and authority to enter into this Agreement and be bound by the terms of this Agreement without the consent of any other person or entity; (iii) the execution and delivery of this Agreement and the performance by Client of its obligations pursuant to this Agreement do not and will not constitute a breach of or a default under any other agreement or obligation applicable to Client; (iv) upon execution and delivery of this Agreement by Client, this Agreement will constitute the valid and binding obligation of Client; (v) all information supplied by Client or its agents to Reviewvio or its agents will be true, complete, and correct and will not fail to state a material fact necessary to make any of such information not misleading; (vi) Client will comply with all city, state and federal laws; and (vii) Client will owe no duty whatsoever to any spouse, entity, trust, owner, or other person affiliated with Client that is not explicitly designated in this Agreement.

NON-DISCLOSURE AGREEMENT.

As a result of this service Client may become aware of proprietary information, techniques, trade secrets, or other intellectual property used by Reviewvio in furtherance of its performance under this Agreement. Client is prohibited from using any such information gained from Reviewvio as the direct or indirect result of this Agreement, including but not limited to Reviewvio’s suppression techniques, content generation or optimization techniques, contact list, pricing, pricing structure, or other confidential, proprietary commercial information for Client’s benefit or to the commercial disadvantage of Reviewvio.

CONFIDENTIALITY 

Each Party will exercise due diligence to maintain all information obtained as a result of this Agreement or any relationship between the parties, including but not limited to, proprietary information, techniques, trade secrets, intellectual property, employee personal information, and communications between Reviewvio and Client in confidence and hereby agrees to use any such information solely in connection with the performance under this Agreement. “Due diligence” shall mean at least the same precautions and standard of care which a reasonable person in such business would use to safeguard proprietary information of its own and its other clients. This clause is in no way intended to prevent Client from disclosing his or her level of satisfaction with the services provided by Reviewvio or the results thereof.

GOVERNING LAW

This Agreement shall be governed, interpreted, performed and enforced solely in accordance with the laws of the State of California, without reference to principles of conflicts of law. Each of the parties hereto irrevocably and unconditionally confirms and agrees that it is and shall continue to be (i) subject to the jurisdiction of the state courts of the State of California and (ii) subject to service of process in the State of California. Each party hereto hereby irrevocably and unconditionally (a) consents and submits to the exclusive jurisdiction of any state court located in the State of California (the “California Courts”), for any actions, suits or proceedings arising out of or relating to this Agreement or the transactions contemplated by this Agreement (and agrees not to commence any litigation relating thereto except in such courts), and (b) waives any objection to the laying of venue of any such litigation in the California Courts.

NO LEGAL ADVICE

 Client understands and acknowledges that Reviewvio does and has not offered legal advice, nor does this Agreement or Reviewvio performance and delivery under this Agreement create any attorney-client relationship or legal representation of Client.

EFFECTIVE DATE

This Agreement is effective upon execution by all Parties hereto or the date the first payment is made.

ENTIRE AGREEMENT

This Agreement represents the entire understanding between the Parties with respect to the subject matter hereof and supersedes all other negotiations, agreements, representations, and covenants, oral or written. All of the Recitals hereto are hereby incorporated within the Agreement. In the event of any conflict between this Agreement and any other Agreement between the parties, the terms and provisions of this Agreement shall control, unless specifically varied by a subsequent Agreement.